Panasonic business telephone systems combine traditional telecommunications together with internet technology - offering maximum features and flexibility for small to medium size businesses to handle all office communication needs.

Business Communications Simplified

Investment in a telephone system requires business communication foresight. Businesses need to be able to effectively communicate today - yet want to make sure that they are properly equipped to handle the growing demands of their future communication needs. Packed with a repertoire of advanced telephony solutions, Panasonic telephone systems bring a wide range of benefits to help solve your company's communication needs.

Solutions - such as Wireless Mobility allows companies to enable employees the freedom to roam without worrying about missing important calls from potential customers, while the Voice Messaging solution can easily improve customer service and extend your business operational hours.

Built-in call centre functionality can help businesses improve communication efficiency and allow you to serve customers more effectively. The Panasonic telephone system makes it easy to distribute calls, manage agents handling calls, and controls office use of the phone system.

Reliability

The reliability of Panasonic telephone systems is assured by rigorous quality control and testing before the units leave the factory, guaranteeing you piece of mind.

Panasonic telephone systems are designed for quick and easy installation, with very little maintenance required, to help keep any downtime to an absolute minimum. The systems support "hot-swap" cards to allow changing most modules without bringing the system down, while advanced PC based programming tools help installers easily perform configuration changes on-site or remotely over the IP network.

Cost-Cutting Performance

Panasonic has leveraged leading edge traditional technologies and internet technologies allowing customers to easily reap the business benefits of both technologies through convergence.

These IP enabled telephone systems allow businesses to achieve cost-effective, effortless and reliable single site or multi-site voice solutions.

Key benefits include:

• Lower Network Call Costs
• Remote/Home Workers as part of the corporate network
• Remote maintenance, moves and changes
• Network Applications & Solutions

Built-in Call Centre Solutions - For perfect customer service

Whatever the size of your company, efficient and courteous handling of telephone calls is a major factor in a successful business. Panasonic provides multiple solutions for small to medium size Call Centres, enabling businesses to help control and make use of limited human resources that may be available. Call centre features are integrated in the communication platform and can be expanded to suit more sophisticated requirements by combining with optional Panasonic ACD Report Server (KX-NCV200) as well as CTI software solutions.

Key integrated features are:

• Intelligent and Automatic Call Routing
• Flexible call routing to distribution groups
• VIP call routing
• Automated attendant
• Call queue with waiting message
• Walking extensions ('Hot Desking')
• Supervisor call queue monitoring
• Supervisor level monitoring and reporting
• Overflow extensions
• Agent Log-in / Log-out / Wrap-up

Future-Ready Design

Panasonic telephone systems are communication tools your business can grow with. The system comes ready for use with IP Trunks, IP Phones, IP based CTI productivity applications, and a whole family of business communication applications that can keep pace with your business growth.

Alphanumeric Display

Visual feedback on the user-friendly LCD display makes it easier to handle calls and perform other tasks. Use it to view a variety of information (see partial list below) or to access the IP-enabled communication system's many features. Users can also make calls by simply following the visual prompts shown on the display. The display can show items such as:

• Incoming caller's name and number
• Message waiting, absent messages, feature settings
• Log of incoming and outgoing calls (Call Log)
• System/personal speed dialling
• Extension lists
• Call Duration
• System features
• Time and date

Navigation Keys

Easy to use navigation keys allow fast, one touch access to multiple phone system functions. The ergonomically designed navigation keys make it highly intuitive to go through phone system feature menus.

Programmable Keys

One-touch function access programmable keys save time and effort. These keys can be used to store telephone numbers, or access frequently used phone system features. The dual colour Red/Green LEDs give visual indication of accessed feature status as well as the status of colleagues (Idle, Busy).

Multi Step Tilt Angle

The IP and digital telephones have multiple points of adjustment for maximum visibility at any angle.